Privacy Policy
Opening a National Casino account means you agree to how we handle personal data, as set out below.
Data we collect
The details from the sign-up form, such as your name, date of birth, e-mail and phone number. Messages you send us by chat or e-mail. The history of your bets and payments. Technical records of your visits, such as device, browser and approximate location. Documents we request for account checks and payouts.
Why we use it
To run your bets and payments, to give you games and support, to confirm who you are, to meet anti-money-laundering duties and to stop fraud. With your consent we also send news about promotions.
Marketing
You can stop promotional messages at any moment in your account settings or by writing to [email protected].
Card details
Card numbers never pass through our systems. Payments are handled on the protected server of the payment gateway, and 128-bit SSL encryption covers every transaction.
Who sees your data
Staff who need it for their work, such as payments, anti-fraud and support agents, all bound by confidentiality. Payment processors, regulators and law enforcement when the law requires it. We never sell or rent your data.
How long we keep it
Records stay on file after an account closes for as long as the law demands.
Your rights
Contact us to check, correct or update your details, or to ask how they are used.